ABOUT YOUR HANDMADE SOAP
To make sure that your soap lasts as long as possible, please store it in a dry area when not in use. Use a draining soap dish or remove it from the shower when you are not using the soap. Handmade soap can melt into a gooey puddle if it is left in standing water.
Please read the ingredient list on any product before using it. If you are allergic to any of its ingredients, do not use it. If irritation occurs, discontinue use immediately. We are not responsible for the misuse of our product.
We know that many of our soaps and other products may look and/or smell like food, however, we do not sell food products. Please do not eat them. Keep out of reach of small children.
Orders are processed within 1 business day of receipt of payment. Orders for in stock items are generally shipped within 3 business days. If your order is delayed for any reason, you will be notified by email as soon as possible.
Due to the nature of our products, we can not accept returns for hygienic reasons. If there is an issue with your order through some error on our end we will make every effort to correct the issue. We can not refund your purchase for such reasons as:
-You left the soap in water and it melted.
-The scent is different than you anticipated. *Everyone's sense of smell is different, we do our best to describe the fragrance.
-It looks different than the picture. *It is handmade and each bar is completely unique but similar.
-You didn't know you were allergic to it. *Neither did we.
-Your package was stolen from your mailbox or porch.
-Your package was delivered and left in the rain all day or someone ran over it with a car or threw it in the trash.
all major credit/debit cards
Sorry, we do not accept personal checks.