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Frequently Asked Questions

*How long will a bar of handmade soap last?

Longer than you might expect. It's best to use a draining soap dish or even remove it from the shower between uses. Handmade soap retains its naturally occurring glycerin which means that it can draw moisture to itself if you let it. Just be sure it isn't left sitting in a puddle, or it could melt away to mush pretty quickly. If you take care of it, we find that a full-size bar will last about a month with average daily use (assuming one adult taking an average of one shower per day). 

*Are your products hypoallergenic?

Please read the ingredient list if you have any allergies. We use a wide variety of ingredients in our products, and we cannot guarantee that you won't be allergic to them. If you have an allergy to one of our ingredients but would still like to special order a product that would suit your needs, please contact us.

*When will my order be shipped?

Most in stock orders are packed and shipped within 3 business days. If a delay in shipping time is expected, we will let you know as soon as possible. 

Special orders will be shipped as soon as they are ready, and the time needed for production, packaging, and shipping is discussed with each customer at the time the order is placed.

*Can I pick up my order if I don't want to pay shipping?

Yes. Choose local pick up as your shipping option during checkout. You will be contacted when your order is ready for pick up.

*Can I come tour your studio/workshop or shop in person at your workshop?

We do not allow tours or visitors to the production facility at this time.

*Is this soap good for/will this product cure my (insert condition here)?

We do not make any medical claims. We do not give any medical advice. Our soap will clean you. Please read the ingredients lists and make any decisions for your skin care based on your own judgement or discuss it with a licensed healthcare professional.

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